Shopify app · Works with Telegram

Turn chat messages into Shopify orders.

Forward a customer's order to your OrderFast bot on Telegram. OrderFast matches it to your products, creates the order in your store and asks only when something is unclear. Your team never retypes a chat order again.

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Free plan includes 50 orders a month. No card needed.

OrderFastbot
Today
Forwarded from Rana Khoury
03 123 456
Achrafieh, Sassine, near ABC
2 navy scrub sets M
1 white lab coat L
14:02 ✓✓
New orderNova Scrubs
Rana Khoury · 03 123 456
2 × Navy Scrub Set (M)$70
1 × White Lab Coat (L)$45
Total$115
14:02
Confirm Cancel
Order #1047 created
Cash on delivery · $115
Message

Your customers order on chat. Someone on your team retypes every one.

Names, phone numbers, informal addresses, sizes and colors, copied by hand into Shopify. It takes minutes per order and one wrong size means a return. OrderFast does the typing for you.

Add to Shopify, free
How it works

From chat to order in seconds.

1

Forward the order

Forward or paste the customer's message to the OrderFast bot on Telegram. Text, screenshots and voice notes all work.

2

Check the summary

The bot replies with the customer, address, items, sizes and total, matched to the real products in your store.

3

The order is created

Clear orders go straight into Shopify, tagged as chat orders, and the bot sends back the order number. When something is unclear, the bot asks first. Prefer a tap before every order? Turn on confirmation in settings.

Features

Built for teams that sell on chat.

Reads messy messages

Free text in English or Arabic, chat screenshots and voice notes, with informal addresses kept intact.

Matches your real products

Items, sizes and colors are matched to your Shopify catalog and checked against stock.

Finds or creates customers

Looks up the customer by phone number and creates them in Shopify if they are new.

Draft or cash on delivery

Create drafts for review, or full orders marked payment pending for cash on delivery.

Your whole team, verified

Link every staff member's Telegram account with a one-time code. Only linked accounts can create orders.

See the time you save

Your dashboard shows chat orders, their share of your store's orders, first-try accuracy and the hours your team got back each month.

Pricing

Pay for the orders you send. Start free.

Billed monthly through Shopify. Change or cancel your plan anytime.

Free

$0 / month
  • 50 orders a month
  • 1 staff account
  • Text orders
Start free

Starter

$19 / month
  • 500 orders a month, then $0.10 each
  • 3 staff accounts
  • Text orders
Choose Starter

Growth

Most popular
$59 / month
  • 2,000 orders a month, then $0.10 each
  • 10 staff accounts
  • Screenshots and voice notes
Choose Growth

Scale

$99 / month
  • Unlimited orders
  • Unlimited staff accounts
  • Custom tags and order rules
  • Priority support
Choose Scale

Questions merchants ask

Do I need a special Telegram account?

No. Your staff use their normal Telegram app on their own phones. You link each of them to your store in OrderFast.

Can an order be created by mistake?

Clear orders are created right away, so your team does not tap for every one. When something is unclear the bot asks first, and Confirm or Cancel are one tap away. If you prefer to approve every order, turn on confirmation in settings. An order that was already created is cancelled in Shopify like any other.

What happens when I reach my monthly limit?

On a paid plan your orders keep going through; each order past your plan's included orders costs $0.10, billed by Shopify with your plan. The Free plan stops at 50 orders until you upgrade.

Is my customers' data safe?

Data is encrypted. The original chat message and the customer details in it are removed 30 days after the order by default (you can set 1 to 365 days); order lines and totals stay for your dashboard. Everything is deleted when you uninstall. See our privacy policy.

Which countries does OrderFast work in?

Any country where your team can use Telegram and your store runs on Shopify. Order reading works best today in English and Arabic.

Stop retyping chat orders.

Install OrderFast from the Shopify App Store and send your first order in minutes.

Add to Shopify, free